Curiosity

Candour

Psychological Safety

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I'm not sure what you do with them, but leadership teams are always more productive after you have worked with them. Dennis Encarnation, Professor of Global Economics, Harvard.

〰️ I'm not sure what you do with them, but leadership teams are always more productive after you have worked with them. Dennis Encarnation, Professor of Global Economics, Harvard.

Psychological Safety matters

What is Psychological Safety?

The shared belief that you will not be judged, undermined or punished for:

Who you are
Asking a question
Offering a different opinion
Challenging an idea
Making a mistake
Asking for help

Psychological Safety

Why does Psychological safety matter?

When it is present, people :

Speak up
Speak truth to power
“Call it” early on failing initiatives
Address problems quickly
Take risks and are more innovative

When it is not present, people:

Keep their thinking to themselves
Play it safe
Avoid conflict to difficult conversations
Waste Managers’ time
Managing underlying friction
Potential remains untapped and everyone feels it

What are the proven commercial benefits?

Teams innovate, share ideas, surface problem early, collaborate effectively, and learn from mistakes. This leads to faster iteration, fewer errors, lower absenteeism and staff turnover, higher employee engagement supporting commercial performance

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Psychological Safety

Google Aristotle Project

We often assume that the best performing teams are the ones with the most talent. In their Aristotle Project, Google tested that assumption over two years, studying more than 180 teams across the organisation.

They looked at

· Experience

· Seniority

· Personality mix

· Team size

· Co-location

· Management style

None of these reliably predicted performance.

The factor that did?

Psychological safety.